Privacy Policy for ETLprod

Who we are

ETLprod provides marketing, lead handling, advertising operations, CRM workflows, and related business automation services.

If you have any privacy-related question, you can contact us at info@etlprod.com or by phone at 052-555-8065.

What information we collect

We may collect information that you provide directly through contact forms, Meta lead forms, onboarding forms, email communications, or direct conversations with us.

This information may include your name, phone number, email address, business name, campaign details, advertising identifiers, page identifiers, lead form identifiers, and any other information you choose to provide.

We may also collect technical information such as IP address, browser type, device information, approximate location, referral source, page activity, and analytics events when you visit our website or interact with our services.

How we use information

We use personal information to respond to inquiries, provide requested services, manage advertising and CRM operations, process and route incoming leads, maintain customer records, improve service quality, protect our systems, and comply with legal obligations.

If you submit your information through a Meta lead form or another advertising source connected to our systems, we may import that lead into our CRM and use it for customer communication, qualification, follow-up, attribution, reporting, and operational support.

Meta and advertising data

When a business connects Meta assets to our systems, we may process data received from Meta APIs, Meta Lead Ads webhooks, page-level integrations, advertising accounts, pixels, datasets, and related business tools.

We use this information only to deliver the requested integration, lead ingestion, reporting, campaign operations, conversion handling, troubleshooting, and related support.

Use of data received from Meta is subject to applicable Meta platform terms, permissions, and restrictions.

Cookies, analytics, and similar technologies

We may use cookies, analytics tools, log data, and similar technologies to understand website usage, improve performance, measure campaign effectiveness, secure our services, and support business operations.

Third-party tools may place their own cookies or collect data according to their own privacy policies.

Sharing information

We do not sell personal information. We may share information with service providers, hosting providers, CRM and analytics providers, advertising platforms, communication tools, payment providers, and professional advisors when reasonably necessary to operate our services.

We may also disclose information if required by law, regulation, legal process, or to protect rights, safety, security, or the integrity of our systems and clients.

Data retention

We retain information for as long as necessary to provide services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business operations.

Retention periods may vary depending on the type of data, customer relationship, legal requirements, and operational needs.

Data security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no system or transmission method can be guaranteed as completely secure.

Your rights and choices

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, or objection regarding your personal information.

You may also request details about the information we hold about you or withdraw consent where consent is the legal basis for processing.

To make a request, contact us at info@etlprod.com. We may ask for reasonable verification before completing your request.

Third-party websites and services

Our website and services may contain links to third-party platforms or rely on third-party tools. We are not responsible for the privacy practices of third parties, and their own terms and privacy policies apply.

Children's privacy

Our services are not directed to children, and we do not knowingly collect personal information from children where prohibited by law.

Changes to this policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective or last-updated date.